Privacy Notice

Curian Medical Ltd Privacy Policy

The below policy explains how Curian Medical Ltd will process any personal information collected about our patients or individuals who are referred to us through a third party company, or different source.

What information do we collect about our patients and Individuals?

We collect information about our patients when a third party company (usually our customer or associate who may be the patient’s solicitor or medical legal representative) contact us to instruct Curian Medical to arrange Medical treatment or Diagnostics. The information collected is Personal Information such as names and date of birth, contact details and a brief medical history. We also collect information about individuals when they contact us through the website.

After your medical treatment, we may be provided with a discharge or summary report from the hospital or therapist you have seen.

Website usage information is collected using cookies.

How will we use information about our patients and individuals?

We collect information about our patients in order to provide or coordinate Medical Treatment or Diagnostics.

We use information from a third party (usually our customer or associate who may be the patient’s solicitor or medical legal representative) to coordinate or provide appointments and may pass your information on to hospitals or medical experts in order to process and deliver your appointment. Only information which is clinically necessary will be passed on.

We may pass on results of your assessment or appointment to your solicitor, insurer or medical representative if you are undergoing a personal injury or clinical negligence claim, to facilitate the progress of such claims.

We may use your data for reporting and analytics. This will only be shared internally or to update our customers (your solicitor, insurer or medical legal representative).

We may use your information collected from the website to personalise your repeat visits to our website.

Why we process patients personal data?

At Curian Medical we wouldn’t be able to provide our services without the processing of personal data, including some information which is classified as special categories of personal data (such as information concerning an individual’s health) and as a result of us doing so, our patients benefit. We process personal data in ways we believe our patients would expect, and we don’t use their information for any type of sales or marketing. Therefore we believe we are acting with a legitimate interest. However, if you would like to know more or object to us doing so, please contact us at the earliest opportunity.

Marketing

We will not use patient’s information for marketing purposes. We will only try to contact patients or individuals if your details have been referred to us in order for us to coordinate an appointment, or you have contacted Curian Medical directly.

You have a right at any time to request that we stop contacting you or giving your information to other parties. If you no longer wish to be contacted, please email us on enquiries@curianmedical.co.uk or call 0121 732 9860 and talk with one of our representatives.

We may collect contact details of relevant industry professionals for the purpose of marketing our services. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

Right to Object

You have the right to object to how Curian Medical use your personal data. Please notify Curian Medical at the earliest opportunity if you object to us processing your data, you may be asked to put this in writing. Curian Medical will then consider your objection in a timely manner and respond accordingly.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email enquiries@curianmedical.co.uk or write to us at the following address; Curian Medical Ltd, West Midlands House, Gipsy Lane, Willenhall, WV13 2HA.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate, please email enquiries@curianmedical.co.uk or write to us at the following address; Curian Medical Ltd, West Midlands House, Gipsy Lane, Willenhall, WV13 2HA.

Data Breaches

Curian Medical are committed to complying with its legislative responsibilities. All data breaches will be recorded and in the unlikely event that a breach occurs and may impact upon our patients’ rights or freedoms, we will notify the Information Commissioners office within 72 hours of becoming aware.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 14 February 2018.

Data Processing

In some cases, Curian Medical may not be the Data Controller and therefore will have to process data under the instructions of the Data Controller (usually the solicitor). We may still decide what IT systems to use and some security details, however we will be instructed as to the purpose the data is to be used for and how we disclose the data.

Our responsibility in relation to Data Breaches, Right to Object and Access rights, and some other areas are slightly different when we are a Data Processor. In these circumstances Curian Medical may direct your query or request on to the relevant party to assist with.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By Email: enquiries@curianmedical.co.uk

By Post: Curian Medical Ltd, West Midlands House, Gipsy Lane, Willenhall, WV13 2HA.

By Phone: 0121 7329860